Pearson plc

Global Storefront definition and delivery.

Moved away from point-to-point solutions by defining and delivering a global feature canvas.

• Date: 2019
• Client: Pearson plc
• Categories: E-commerce, enterprise architecture, SAP Hybris, AEM

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Penguin Random House

Replatformed and consolidated web presence on Adobe Experience Manager.

Business analysis (requirements and delivery) for the new consumer and corporate websites. Also led change management and business process definition and some project management (decommissioning web estate).

• Date: 2016
• Client: Penguin Random House
• Category: Business analysis, requirements, replatforming, Adobe Experience Manager

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Macmillan Education

Business process definition.

Mapped as-is processes through stakeholder interviews, delivered to-be model into operation. Proud to have reduced time to market.

• Date: 2015
• Client: Macmillan Education
• Category: Process modelling

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Financial Conduct Authority

Led the web production team, pivotal role in site launch.

The hardest of hard deadlines to get the new FCA brand and experience live for consumers and businesses to receive legally required regulation information. Ensured we crossed the line by negotiating with stakeholders and suppliers and leading a team to revamp thousands of pages of content and assets.

• Date: 2013
• Client: Financial Conduct Authority
• Category: Replatforming, site migration, information architecture, rebranding

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The Spectator

Owner of online edition, CMS, e-commerce, app edition, Kindle feed.

Launched The Spectator's first app for iOS and Kindle edition, and managed the daily running of the site including ad serving and tons of commercial activity (supplements, bespoke ads, marketing material). Highly responsive to commercial and editorial vision.

• Date: 2012
• Client: The Spectator (1828) Ltd
• Category: CMS, e-commerce, apps, Kindle, AdTech

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The Saleroom

Delivery of product management tools.

Problem to solve: too many feature requests from the business and customers — how to quantify them and put value on them? Solution: requirements gathering and assessment framework aligned to customer engagement model and value proposition.

• Date: 2015
• Client: The Saleroom
• Category: E-commerce, online auction, product management, business analysis, requirements

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Just Eat Takeaway.com

Delivery managment, agile methods

Delivering the identity and protection roadmap for two highly technical engineering teams. Continuous measurement, review and refinement of agile methods.

• Date: 2021
• Client: Just Eat Takeaway.com
• Category: Delivery, agile, planning, roadmap

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